FAQs

We offer Infant Care and Childcare programmes in both half-day and full-day care options:

• Half-Day: 7.00am to 1.00pm
• Full-Day: 7.00am to 7.00pm

Infant Care services are available at selected centres:

• Bedok North
• Buangkok Crescent (979C & 986C)
• Hougang
• Jurong West (Starting in March 2027)
• Punggol
• Yishun

Yes, you may submit an Infant Care registration for your child who is not born yet. The birth certificate can be provided after your child is born.

To help your child adjust to the new environment, we recommend attending on a half-day basis for the first three days before transitioning to the regular full-day programme.

Basic Subsidy

All parents with Singapore Citizen children enrolled in childcare centres licensed by ECDA are eligible for Basic Subsidy. The subsidy is available to both working and non-working mothers.

Programme: Infant Care

Working Mother: $600

Non-Working Mother: $300

Programme: Childcare

Working Mother: $300

Non-Working Mother: $150

Additional Subsidy

Families with a monthly household income of $12,000 and below are eligible for Additional Subsidy. Lower-income families receive higher subsidy support. Larger families with five or more family members, including at least three dependants who do not earn an income, may choose to have their subsidy assessed based on Per Capita Income (PCI).

Your child must attend at least one day of preschool each month to be eligible for Basic and Additional Subsidies. 

Visit the Early Childhood Development Agency (ECDA) website at www.ecda.gov.sg/Pages/Subsidies-and-Financial-Assistance.aspx for more information on the childcare subsidy scheme.

Yes. You may use your Child Development Account (CDA) funds to pay for:

• Monthly school fees
• Registration fees and deposits
• Uniforms and mattresses
• Field trips and excursions
• Camps and concerts
• Photographs and videos
• Enrichment programmes
• School transport

We welcome Singapore Permanent Residents (PRs) and foreigners. Please note that they are not eligible for government childcare subsidies, and fees will differ from those for Singapore Citizens.

Step 1: Centre’s Submission 

The centre will assist with the initial submission of your child's details based on the information reflected in the child's passport or birth certificate via the ICA Student's Pass Online Application and Registration (SOLAR+) system.

To facilitate the application, parents will need to provide the following information:

• For parents holding work passes: FIN number
• For parents holding visit passes: Passport number

After the submission is completed, the centre will save the acknowledgement slip generated by the system and share it with the parents. This acknowledgement slip contains information required for the subsequent stages of the application.

Step 2: Parent’s Application

Parents will receive an email with instructions to submit their child's vaccination records through the Communicable Diseases Agency (CDA): https://form.gov.sg/67f4ef042681df214341afb9.

Parents will then need to complete the remaining Student Pass application requirements through the ICA portal according to the instructions provided in the acknowledgement slip. This includes:

• Entering and verifying the child's details: Student’s Pass Application Number, Full Name, Gender, Nationality/Citizenship and Date of Birth
• Uploading a recent passport-sized photograph
• Submitting the required supporting documents
• Completing the online application

Step 3: Application Status

Both the centre and parents should check the application status periodically through the relevant portal.

Once the Student Pass application has been approved and the approval letter or email  has been received, the centre may proceed with the child's enrolment.

Note: Children holding a Dependant's Pass (DP) or Long-Term Visit Pass (LTVP) generally do not require a Student Pass. Parents are encouraged to verify the latest requirements with ICA https://www.ica.gov.sg/reside/STP/apply before applying.

School transport services are available at selected centres. Please contact the centre directly for availability and route information.

Applications involving children with special needs are reviewed on a case-by-case basis. We carefully assess each child's needs and determine whether our environment, facilities, and resources are suitable to support their development and well-being.

We adopt an integrated thematic approach where learning experiences, activities, and value-added programmes are connected across various developmental domains.

Our curriculum aligns with:

• ECDA's Early Years Development Framework (EYDF) for Infant Care to Nursery 1
• Nurturing Early Learners (NEL) Framework for Nursery 2 to Kindergarten 2

We empower children's learning through our signature nature-inspired programmes.

Our niche programme, Nature Magnified, provides children with meaningful opportunities to explore, discover, and interact with the natural environment.

For Infants to Nursery 1 children, our I CAN SPY! Nature programme encourages exploration through the senses of sight, hearing, touch, and smell.

At Kidz Meadow, we place a strong emphasis on nature exploration and cultural diversity to nurture children's character and instil positive values.

We also collaborate with community partners such as:

• Singapore Red Cross
• National Parks Board (NParks)
• President's Challenge: Start Small Dream Big Movement

These partnerships provide opportunities for children to develop empathy, social responsibility, and a sense of community.

All Kidz Meadow Childcare & Development Centres are licensed and regulated by the Early Childhood Development Agency (ECDA).

Kidz Meadow is committed to offering quality education to our preschoolers. The following are the list of awards and accreditations:

Partner Operator (POP)

All Kidz Meadow centres are appointed under ECDA's Partner Operator (POP) Scheme.

The scheme aims to:

• Keep preschool fees affordable
• Enhance programme quality
• Support teacher professional development and career progression

All centres have been under the POP Scheme since 1 January 2026.

Singapore Preschool Accreditation Framework (SPARK)

Our centres have attained ECDA's SPARK accreditation, a quality assurance framework that evaluates curriculum, teaching practices, learning environments, resources, and partnerships with families and the community.

All Kidz Meadow centres are SPARK-certified, with Kidz Meadow @ Bedok North achieving the prestigious Commendation level.

Healthy Preschool

Our centres are certified Healthy Preschools by the Health Promotion Board (HPB). Kidz Meadow participates in the Healthy Meals in Pre-schools Programme (HMPP) which empowers preschools to provide healthier meals and encourages them to educate children on eating right. All meals served are nutritious and halal.

SG Clean Award

Our Centres have been awarded the SG Clean quality mark by the National Environment Agency (NEA) under its SG Clean campaign. It reflects Kidz Meadow’s commitment to maintain high standards of environmental public hygiene at the centres.

School Green Awards

Kidz Meadow has been recognised at the School Green Awards, reflecting our commitment to environmental education and sustainability. Through hands-on learning and eco-friendly practices, we inspire children to care for the environment and play their part in creating a greener future.

Yes, we provide nutritious meals and snacks daily. Food is prepared by in-house cooks using only halal-certified ingredients and is designed to meet the dietary needs of growing children.

Yes, our menu changes daily and operates on a two-week rotation to provide children with a balanced and varied diet.

We will make special meal arrangements for children with medically documented allergies or dietary requirements. Parents are required to inform the centre and complete the Special Diet Declaration Form.

As vegetarian diets vary across families, children on a vegetarian diet may bring their own meals from home. Parents will be required to complete the Special Diet Declaration Form.

Kidz Meadow adheres to the safe management measures set by Early Childhood Development Agency (ECDA), in consultation with the Ministry of Health (MOH).

A comprehensive cleaning procedure aligned to NEA guidelines has been put in place to ensure that teaching materials, toys, mattresses and all areas such as diaper area and toilets, are cleaned and sanitised regularly.

In the event of mandatory or voluntary closure, we will conduct a thorough cleaning and disinfecting of our premises, equipment, materials and toys during the closure period.

Our centres are equipped with:

• CCTV systems
• Secure entry and exit points
• Visitor sign-in and sign-out procedures
• Regular emergency and evacuation drills

All furniture, equipment, and learning materials are age-appropriate and regularly inspected for safety. Most of our staff are trained in first aid and emergency procedures. 

Health checks are conducted three times daily:

• Upon arrival in the morning
• After lunch
• After naptime

These checks include temperature-taking, checking their hands and feet for spots and asking them verbally if they are experiencing flu-like symptoms.

Children who display symptoms such as fever, rashes, ulcers, or flu-like symptoms will be isolated in the sick bay and sent home as soon as possible.

We urge parents to keep their children at home when they are unwell and to consult a doctor. 

All staff at our centres follow strict guidelines for children's sickness to prevent viruses from spreading.

Naptime is scheduled for 1.00pm to 3.00pm daily. Children are provided with a comfortable and quiet environment for rest. New children who are still adjusting may be engaged in quiet activities while gradually adapting to the routine.

We celebrate diversity and encourage children to appreciate different cultures and traditions. Our curriculum includes cultural immersion programmes such as:

• Wenhua Yichan (Chinese Cultural Programme)
• Warisan Budaya (Malay Cultural Programme)

Children also participate in meaningful experiences and celebrations during major festivals such as Chinese New Year, Hari Raya, Deepavali, and others.

Our daily programme consists of both small-group and large-group learning experiences that integrate various learning domains such as language, numeracy and gross motor. 

Activities may take place indoors or outdoors and are designed to encourage exploration, curiosity, creativity, and confidence. Lessons are teacher-guided and children are encouraged to ask questions and interact with their teachers and friends.

Daily routines such as mealtimes and toileting also support children's independence and self-help skills.

Teacher-to-child ratios are based on ECDA requirements and vary according to age group:

• Infant: 1 teacher to 5 infants 
• Toddlers: 1 teacher to 8 children
• Nursery 1: 1 teacher to 12 children
• Nursery 2: 1 teacher to 15 children
• Kindergarten 1: 1 teacher to 20 children
• Kindergarten 2: 1 teacher to 25 children  

An assistant teacher will be deployed to a class where necessary to ensure quality care and supervision.

We focus on positive reinforcement and guide children to make good choices. Our approach encourages respect, empathy, and self-regulation.  

Our strategies include visual schedules, communication boards and calm-down areas to help children regulate and communicate their emotions. Our teachers work closely with parents and provide regular updates if developmental concerns arise.

Parents can communicate with teachers through Taidii, our mobile app, which allows them to:

• Send and receive messages
• View attendance records
• Access photos of class activities
• Receive school announcements
• View their child's e-portfolio
• Access newsletters and other updates

Parents may also speak with teachers during drop-off and pick-up times or arrange an appointment for longer discussions.

Parents receive update through:

• Child’s e-portfolios
• Parent-Teacher Meetings (held twice a year)
• Tea sessions for new parents
• Ad-hoc meetings with teachers when required

Updates are provided at least twice a year during Parent-Teacher Meetings. For newly enrolled children, teachers may provide more frequent updates during the initial settling-in period.

Tea sessions are also held at the beginning of the year for parents of newly enrolled children to ask questions and raise any concerns.

Parents are welcome to communicate with teachers through the Taidii mobile app or arrange an appointment for further discussion.

Yes, we encourage parents to support their child during the initial adjustment period.

Once your child begins to feel comfortable and engages with peers and teachers, parents are encouraged to leave and allow the child to settle independently. This helps build confidence and reduces separation anxiety over time.

Our programme includes structured experiences that support school readiness in areas such as:

• Literacy
• Numeracy
• Independence
• Social skills

These experiences help children transition confidently into primary school.

Remain calm and reassuring. Focus on the positive experiences your child can look forward to, such as making friends, participating in fun activities, and learning new things.

We also encourage parents to work closely with teachers to discuss ways to help your child overcome his anxiety. Regular communication between parents and teachers l is key to helping children settle successfully.

Most children adapt within two weeks to one month, although the adjustment period may vary from child to child.

Starting school is a major milestone for both children and parents. At Kidz Meadow, we understand that every child adjusts at a different pace. Our settling-in programme is designed to help your child feel safe, secure, and comfortable in their new environment while building trust with their teachers and peers.

The duration of the settling-in period may vary depending on your child's age and individual needs.

Infant Care Settling-In Programme

During your infant's first few days at the centre, a settling-in programme will be implemented to support a smooth and comfortable transition.

Day 1

• Parents are encouraged to stay with their infant throughout the settling-in session.
• Before nap time#, parents are encouraged to bring their infant home.

Day 2

• Parents may stay with their infant throughout the session if needed.
• However, we generally encourage parents to leave their infant in our care and return for pick-up before nap time#.

Day 3

• Parents may choose to stay if their infant is experiencing separation anxiety or having difficulty settling.
• If the infant is adapting well, parents are encouraged to drop off their infant and return for pick-up before nap time#.

#Nap time is between 12.00 pm and 12.30 pm.

After the Initial Settling-In Period

Thereafter, the duration of your infant’s stay will depend on how well he or she is adapting to the centre environment.

If your infant is settling in well, attendance may gradually progress to the regular full-day schedule.

If your infant requires more time to adjust, attendance hours may be increased gradually. For example, an infant may stay until 2:30pm, then 3:30pm, before progressing to the usual pick-up time.

The transition period typically takes between two weeks and one month. Throughout this period, our educarers will provide regular updates and photographs to keep you informed of your infant’s progress.

It is normal for infants to experience separation anxiety during this period. Rest assured that our educarers will provide the care, comfort, and reassurance needed to help your infant feel safe and secure as they adapt to their new environment.

Please note that the settling-in programme may be adjusted according to your infant's individual needs, the centre's assessment, and discussions with parents.

Childcare Settling-In Programme

Starting childcare is an exciting new experience, and it is natural for children to need time to adjust to unfamiliar routines, teachers, and surroundings.

Before your child's first day, parents and children will be invited to an orientation session to meet the teachers and become familiar with the centre environment.

To support a smooth transition, parents are encouraged to accompany their child during the first three days of school to help ease them into the new routine. Children will attend on a half-day basis during these initial days. 

First Week Schedule

Day 1

• Parents are encouraged to send their child to school between 8.30am and 9.00am to join breakfast, as curriculum hours are from 9:00am to 5:00pm.
• One parent is encouraged to remain with the child throughout the half-day session.
• The session ends at 12.00pm.

Day 2

• One parent may stay with the child for the first hour.
• Thereafter, parents are encouraged to leave their child in our care and return for pick-up at 12.00pm.

Day 3

• Parents may drop off their child and return for pick-up at 12:00 pm.

Days 4 & 5

• Children who are settling in well may attend a full-day programme.
• Parents may drop off their child in the morning and return between 5.00pm and 7.00 pm for pick-up.
• For children who require more time to adjust, attendance hours may be extended gradually (for example, until 2:30pm, then 3:30pm) before progressing to a full-day schedule.

Most children adjust within two weeks to one month. Throughout this period, our teachers will provide regular updates and photographs to keep parents informed of their child's progress and adjustment.

It is normal for children to experience some separation anxiety while adapting to school. Our teachers will work closely with both parents and children to create a positive, reassuring experience and help each child settle confidently into the centre routine.

Please note that the settling-in programme may be adjusted based on your child's individual needs, the centre's assessment, and discussions with parents to ensure the best possible transition experience.